Platform Features
EVAN360 is an unmatched support tool tailored to meet and organization’s unique needs. It’s flexible, customizable, and can integrate with AD/LDAP and RDP solutions for seamless user experience.
Flexible Integration
- With organization portals and billing systems
- With vendor payment processing solutions
- With organization-specific domain, URL, and branding
- Organization administrator portal for user access, setup, and control
Flexible Integration
- With company portals and billing systems
- With vendor payment processing solutions
- With company-specific domain, URL, and branding
- Company administrator portal for user access, setup, and control
Security
- Integrability with existing AD/LDAP sign-ons
- CloudFront Access control
- EVAN360 WAF (web application firewall)
- Your own private tenant
- Read more about platform security
Security
- Integrability with existing AD/LDAP sign-ons
- CloudFront Access control
- EVAN360 WAF (web application firewall)
- Your own private tenant
- Read more about platform security
Easy Implementation
- The EVAN360 team can install and configure the platform in a matter of days—it’s simple and free
- Online step-by-step training videos
- Assigned Account Manager for ongoing support
- SaaS with no long-term contract
Easy Implementation
- The EVAN360 team can install and configure the platform in a matter of days—it’s simple and free
- Online step-by-step training videos
- Assigned Account Manager for ongoing support
- SaaS with no long-term contract
Custom User Experience
- Recorded sessions, accessible support notes, and the ability to rate/review experts
- Automatic expert matching based on organization’s predefined criteria
- Customizable support categories by internal staff levels or departments
- Customizable network of internal staff and contractors
- Real-time performance monitoring with KPIs and dashboards
Custom User Experience
- Recorded sessions, accessible support notes, and the ability to rate support pros
- Automatic expert matching based on company’s predefined criteria
- Customizable support categories by internal staff levels or departments
- Customizable network of internal staff and contractors
- Real-time performance monitoring with KPIs and dashboards
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See how EVAN360 can work for your organization. Contact us and we will email you a customized, recorded demo within 24 hours.
See how EVAN360 can work for your organization. Contact us and we will email you a customized, recorded demo within 24 hours.