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Platform Features

EVAN360 is an unmatched enterprise service solution tailored to a company’s unique needs. It’s flexible, customizable, and can integrate with AD/LDAP and RDP solutions for seamless user experience. Support providers can include internal staff, external contractors, EVAN360 Master Certified Professionals, and more.

Flexible Integration

  • With company portals and billing systems
  • With vendor payment processing solutions
  • With company-specific domain, URL, and branding
  • Company administrator portal for user access, setup, and control

Security

Easy Implementation

  • The EVAN360 team can install and configure the platform in a matter of days—it’s simple and free
  • Online step-by-step training videos
  • Assigned Account Manager for ongoing support
  • SaaS with no long-term contract

Custom User Experience

  • Recorded sessions, accessible support notes, and the ability to rate support pros
  • Automatic expert matching based on company’s predefined criteria
  • Customizable support categories by internal staff levels or departments
  • Customizable network of internal staff and contractors
  • Real-time performance monitoring with KPIs and dashboards

Ready to make EVAN360 your company’s
hub for immediate problem-solving?