What Happened to Ernie? A Tool Ahead of Its Time
In 1996, Ernst & Young (now EY) created Ernie. In short, Ernie was a tool that connected clients with questions to consultants with answers. It was branded as “Your online business [...]
The Real Reason Your Sales Team Isn’t Beating the Competition
Sales organizations face tight competition in nearly every market—SaaS solutions, productivity apps, manufacturing equipment, electronic devices, healthcare, financial services, packaged goods. A [...]
How One App Can Empower Students to Succeed
As college and university students transitioned to remote learning in early 2020, leadership was forced to make quick decisions to accommodate and support students virtually. The shift toward [...]
3 Ways to Improve the Knowledge Sharing Experience
Today’s business environment is characterized by continuous, often radical change. Such a volatile climate demands a new attitude and approach to knowledge sharing and communication within [...]
Knowledge Originates in People—Not Systems
The need for on-demand, easily-accessible knowledge sharing is growing. What’s missing is more personalization in the knowledge sharing process so learners aren’t simply sent to a [...]
Maximizing Talent During a Talent Crisis
This article was originally published by Houston-based management consulting firm Trenegy Incorporated on January 6, 2021. While this article focuses on the oil and gas industry, these principles [...]
2 Hidden Wastes in the Manufacturing Process—and How to Fix Them
Most manufacturing teams are well aware of time-wasting activities that disrupt the streamlined flow of work. Many organizations use the Lean Six Sigma method when optimizing work processes. One [...]
One Simple Way to Make Remote Training More Effective
Traditional company trainings have changed throughout the past year as previously in-person sessions are now online. Remote onboarding, software tutorials, equipment how-to’s, and customer [...]