When employees at your company have questions about payroll, benefits, policies, or anything HR-related, do they know who to ask? Can they find answers quickly? Many are left to battle a big call center infrastructure, wondering if they’ll ever find the right person to answer their question. Making matters worse, employees often circumvent the call center process, end up askingRead More

Microsoft Windows 10 Update 1903 KB4515384 On September 10th, Microsoft released the latest updates for Windows 10. Immediately, some users were experiencing issues trying to connect to the Internet. In particular, those that have Intel and Broadcom Wi-Fi adapters have stopped working on NEC computers if they have been updated to the newest version of 1903. This is just theRead More

According to a recent post on reddit, a hacker has attacked an MSP and spread GlobeImposter 2.0 ransomware across customer networks and servers. It seems there is one MSP and five different customers who were impacted by the attack. The hacker accessed and disabled the backups and disaster recovery appliances that were set in place. Essentially, customers were left withRead More

A recent survey of more than 30 large organizations reveals that employees spend an average of 3 hours per week solving work-related issues that could easily be solved if they had access to the proper support. Management consulting firm Trenegy Incorporated conducted the study across a variety of industries, including healthcare, energy, manufacturing, distribution, and professional services. They asked, “OnRead More

The content below is reposted with permission of Trenegy, Inc, a management consulting firm in Houston, TX. Sunday evenings tend to creep up on those blissfully enjoying the weekend. All of a sudden, five o’clock rolls around and it’s time to think of dinner plans. Italian sounds good on this chilly winter evening. And now for all the yummy ItalianRead More

In June 2018, the State of California passed the California Consumer Privacy Act (CCPA). It goes into effect in January 1, 2020, and many businesses are already preparing for impact. The CCPA could set the stage for new privacy laws throughout the U.S., as many companies will have to set privacy policies and procedures for 1) California, and 2) theRead More