In 1996, Ernst & Young (now EY) created Ernie. In short, Ernie was a tool that connected clients with questions to consultants with answers. It was branded as “Your online business consultant.” It all started when Ernst & Young’s tax and audit clients found themselves asking tax and audit partners business-related questions. Tax and audit […]
Sales organizations face tight competition in nearly every market—SaaS solutions, productivity apps, manufacturing equipment, electronic devices, healthcare, financial services, packaged goods. A constant stream of innovation leaves companies fighting to stand out in saturated markets. No matter the industry, to win against the competition, sales teams must be responsive, nimble, and have the right information […]
As college and university students transitioned to remote learning in early 2020, leadership was forced to make quick decisions to accommodate and support students virtually. The shift toward digitization wasn’t easy, and many students have found themselves lacking the resources needed to thrive in a remote environment. Some have experienced a drop in the quality […]
Today’s business environment is characterized by continuous, often radical change. Such a volatile climate demands a new attitude and approach to knowledge sharing and communication within organizations. As organizations have become more complex and information more readily accessible, forward-thinking managers have been challenged to 1) support free-flowing knowledge and 2) manage this vital flow of information […]
The need for on-demand, easily-accessible knowledge sharing is growing. What’s missing is more personalization in the knowledge sharing process so learners aren’t simply sent to a database to search for information. Person-to-person knowledge transfer fosters connection, productivity, and more comprehensive answers. What Traditional Knowledge Management Looks Like There are four main components of knowledge management […]
This article was originally published by Houston-based management consulting firm Trenegy Incorporated on January 6, 2021. While this article focuses on the oil and gas industry, these principles can be applied across any organization. The oil and gas industry is facing a skills leakage due to recruitment cutbacks, layoffs, and accelerated retirements. Energy companies are […]
Most manufacturing teams are well aware of time-wasting activities that disrupt the streamlined flow of work. Many organizations use the Lean Six Sigma method when optimizing work processes. One facet of the strategy is identifying and eliminating waste. There are eight major wastes that permeate manufacturing departments, but only six are widely recognized. The other […]
Traditional company trainings have changed throughout the past year as previously in-person sessions are now online. Remote onboarding, software tutorials, equipment how-to’s, and customer trainings via Zoom lack the level of personal connection that grows when colleagues are in the same room. Zoom trainings are typically more efficient and to the point because they aren’t […]
