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January 19, 2021

Knowledge Originates in People—Not Systems

The need for on-demand, easily-accessible knowledge sharing is growing. What’s missing is more personalization in the knowledge sharing process so learners aren’t simply sent to a database to search for information. Person-to-person knowledge transfer fosters connection, productivity, and more comprehensive answers. What Traditional Knowledge Management Looks Like There are four main components of knowledge management […]

January 13, 2021

Your IT Department & the Evolution of Tech in 2021

Technology’s constant evolution is influencing how IT departments operate. CIOs and IT leaders need to approach the future of technology with caution. We’re not talking about CIOs at large technology companies—we’re talking about all the other companies out there. IT departments outside of the tech industry are being forced to cut costs and completely outsource […]

January 7, 2021

Maximizing Talent During a Talent Crisis

This article was originally published by Houston-based management consulting firm Trenegy Incorporated on January 6, 2021. While this article focuses on the oil and gas industry, these principles can be applied across any organization. The oil and gas industry is facing a skills leakage due to recruitment cutbacks, layoffs, and accelerated retirements. Energy companies are […]

December 18, 2020

2 Hidden Wastes in the Manufacturing Process—and How to Fix Them

Most manufacturing teams are well aware of time-wasting activities that disrupt the streamlined flow of work. Many organizations use the Lean Six Sigma method when optimizing work processes. One facet of the strategy is identifying and eliminating waste. There are eight major wastes that permeate manufacturing departments, but only six are widely recognized. The other […]

December 10, 2020

One Simple Way to Make Remote Training More Effective

Traditional company trainings have changed throughout the past year as previously in-person sessions are now online. Remote onboarding, software tutorials, equipment how-to’s, and customer trainings via Zoom lack the level of personal connection that grows when colleagues are in the same room. Zoom trainings are typically more efficient and to the point because they aren’t […]

December 1, 2020

A Walkthrough of EVAN360 with Todd Boutte

Discover how EVAN360 works in this simple, 7-minute demo by our President of Technology & Operations, Todd Boutte. Watch below to see what EVAN360 can do for you.

November 19, 2020

Why Tech Support Needs Less Automation and More Humanization

Automation doesn’t always equal efficiency. What matters is where and how you implement automated processes within your organization. When it comes to support, automation isn’t always a good thing. Put yourself in your employees’ or customers’ shoes. If you need help, you want an answer fast, right? You don’t want to walk through a multi-step […]

November 13, 2020

Is Your Software Hindering Digital Transformation? Here’s a Fix

Most software solutions are built to perform a very specific set of functions and expected to work for any company. It’s like replicating the same blueprint for every home buyer in the country. A two-bed, one-bath house with no A/C is great for an individual on the West Coast. But not for a family of […]