3 Ways to Improve IT Service Levels
CIOs are under constant pressure to reduce costs while maintaining outstanding service levels. Cost reduction usually takes priority over service, which results in poor productivity throughout [...]
How to Make Employee Onboarding Even Better
A first impression is a lasting impression. The onboarding experience is usually the first impression new hires have when they walk in the door. HR organizations are challenged with 1) giving [...]
What is EVAN Your IT Guy, and how is it different from EVAN360?
EVAN Your IT Guy is an on-demand IT support solution powered by EVAN360. It includes a network of qualified IT support professionals who are available 24/7 and based in the U.S. Many small to [...]
How long does it take to learn how to use the platform?
EVAN360 is simple, intuitive, and easy to use. Becoming acquainted with the platform and training others to use it is easy. Implementation can happen in a matter of days. Users make fewer than [...]
Where is EVAN360 based and where does it provide service?
EVAN360 is based in Houston, Texas, and can be deployed by your organization anywhere in the world.
What does a typical EVAN360 help session look like?
It’s simple and fast. Simply log in to your company-specific portal, select a help category, briefly explain the issue, and click submit. From there, you’ll be connected to an expert who will [...]
