One Simple Way to Make Remote Training More Effective
Traditional company trainings have changed throughout the past year as previously in-person sessions are now online. Remote onboarding, software tutorials, equipment how-to’s, and customer [...]
The CIO’s Perspective: Why Companies Are Hanging on to Outdated IT Ticketing Systems
IT help desk ticketing software made its debut in the late 1980s when workforces shifted from ledger paper and typewriters to computers. New technology was an enigma in the 80s and the workforce [...]
The Software of Software
With digital transformation, we have an increasingly complex and diverse number of tools available to us. Entrepreneurs are developing tools left and right, and while the innovation is strong, [...]
What to Do If You Fall for a Cyber Scam
Imagine ordering something from a big name e-commerce website when, a few minutes later, a fraudulent email hits your inbox asking you to confirm your order or update incorrect credentials. Maybe [...]
Microsoft Windows 10 Update – November 2019
Microsoft’s next major Windows 10 update is just about ready to be released to the public. It focuses on bringing new improvements and features to the existing Microsoft May 2019 Update [...]
Demystifying Enterprise Service Management
During the last couple of years, businesses have been changing how decisions are made for acquiring new technology to improve efficiency and the overall employee experience. IT no longer has sole [...]
