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    Archives

    Monthly Archive for: "November, 2020"
     Why Tech Support Needs Less Automation and More Humanization
    0
    By Allie Aimone
    In Posts
    Posted November 19, 2020

    Why Tech Support Needs Less Automation and More Humanization

    Automation doesn’t always equal efficiency. What matters is where and how you implement automated processes within your organization. When it comes to support, automation isn’t always a good [...]

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     Is Your Software Hindering Digital Transformation? Here’s a Fix
    0
    By Todd Boutte
    In Posts
    Posted November 13, 2020

    Is Your Software Hindering Digital Transformation? Here’s a Fix

    Most software solutions are built to perform a very specific set of functions and expected to work for any company. It’s like replicating the same blueprint for every home buyer in the country. A [...]

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     The First Step Toward Lasting Digital Transformation
    0
    By Allie Aimone
    In Posts
    Posted November 4, 2020

    The First Step Toward Lasting Digital Transformation

    Adopting new technology is a big undertaking, especially the larger the organization. Most companies have an ineffectual approach when selecting a new digital tool or software: they try to gather [...]

    READ MORE
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