Automation doesn’t always equal efficiency. What matters is where and how you implement automated processes within your organization. When it comes to support, automation isn’t always a good [...]
Most software solutions are built to perform a very specific set of functions and expected to work for any company. It’s like replicating the same blueprint for every home buyer in the country. A [...]
Adopting new technology is a big undertaking, especially the larger the organization. Most companies have an ineffectual approach when selecting a new digital tool or software: they try to gather [...]
