Companies Getting the Customer Experience Right
Most companies offer some level of customer service, but few deliver an unmatched customer experience. Customer service often includes a wait-for-the-customer-to-come-to-you approach—aka the bare [...]
Critical Vulnerability in TP-Link Wi-Fi Extenders
Let’s be honest, keeping all the devices in your business (let alone your personal life) updated is an arduous task. As we continue to discover though, it is just one of life’s necessary evils. [...]
Press Release: EVAN360 Is Here!
New Platform Launches Companies into the Future of Customer Support HOUSTON, TX – EVAN, the on-demand IT support platform for businesses, announced today the release of EVAN360, a revolutionary [...]
NSA Warns Windows Users of BlueKeep Worm
Are you running an old version of Windows? Here’s a wake-up call. In May, Microsoft warned users of older versions of Windows about BlueKeep—a wormable security vulnerability that replicates and [...]
