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Did you gleefully unwrap and boot up a new PC only to be greeted with a slow start-up, apps you don’t need, and overall bloat added by the manufacturer? Before you start using it to write your [...]

Many companies engage an IT service company or managed service provider to provide support. The managed service provider’s first step is locking down the environment with monitoring software that [...]

Have you seen someone’s browser look like this? Be honest—was it yours? Before we move on, please stop using Internet Explorer. Microsoft is dropping support for older versions, and browsers like [...]

Does this sound familiar? “Our IT guy set everything up and is the only one who can fix our problems.” First, if your IT guy is immortal, then read no further. Building an IT [...]

If you currently own an HP or Compaq laptop, you are likely to be affected by a software bug that can allow each of your keystrokes to be recorded. Malware must be written to exploit this, but [...]

As you’re aware, from their increasing presence in your digital life, your grandparents are much more active online these days. They now love to share, like, and regram the same cat videos [...]

In short, no. Recent studies show that 94 percent of computer problems are solved remotely. This includes wireless issues, smart devices, printers, mobile applications, and software issues. Many [...]

‘Tis the season for shopping and giving away your email at checkout so retailers can bombard you with notices about their upcoming doorbuster deals. Of course, you want to know about these deals, [...]